Outdoor Shower Company guarantees Stainless Steel parts for a period of ten (10) years against fault in the material or construction, defect, or workmanship by the manufacturer. All other parts are covered for a period of two (2) years. These warranties begin on the date the product is delivered to a customer by freight carrier. The warranty does not include damage from freight carrier, faulty installations, failure to comply with cleaning and maintenance instructions, or freeze damage, and will become void if merchandise is damaged from misuse, improperly maintained or installed, or modified without the authorization from a licensed distributor. The warranties include replacement or repair of defective parts and an unconditional guarantee against manufacturing defects. The manufacturer will replace or repair at its own discretion any manufactured or supplied part found to be defective if the conditions are met. Any shipping fees associated with the return or replacement of merchandise covered by this warranty will be incurred by Outdoor Shower Company, LLC. We reserve the right to determine if the damage to a unit or any parts is the direct cause of not complying with manufacturer's guidelines or Freeze damage.
Freeze Damage is not covered by the Warranty
It is very important to winterize outdoor showers. Just like other outside water faucets and hose bibbs, they are susceptible to freeze damage. A cut-off valve should be installed in the water line in freezing climates so that the unit can be drained and blown out with compressed air. The best option is to remove the entire shower unit and store it indoors. If this is not an option, it is advisable to remove faucet handles and cartridges, shower heads, and all accessories, and store them during the winter months.
In warm climates use caution to prevent burns to skin from scalding water. Water is stored in the body of most shower units and water lines when it is not in use, and although the finish of the shower unit has minimal solar gain, water can reach more than 110 degrees which can result in minor burns to delicate skin tissue. Outdoor Shower Company, LLC does not accept responsibility for bodily injury caused from improper use of its equipment or failure to use caution when operating the shower unit(s).
Pressure Balancing Valve
When required in order to meet state regulations and requirements, pressure balancing valves are available through a plumbing contractor or supply company and can be added to the water supply lines feeding into the shower valve.
Thermostatic Mixture Valve
In order to provide WARM WATER for single supply shower units, a thermostatic mixing valve can be used. Hot and cold water will still feed into the valve where the desired temperature can be set to produce a single supply of water to the shower unit.
Discoloration or Staining
Stainless Steel does not "rust" as one thinks of regular steel rusting. If you see "discoloration" it is likely the product was contaminated from an outside source or chemical, or there is iron in the water supplied to the shower unit.
Never clean stainless steel with steel wool or abrasive cleaners. Do not use steel wool, sandpaper, mineral acids, bleaches, abrasive cleaners, or chlorine cleaners to clean stainless steel. In most cases, light staining can be removed with a stainless steel cleaner or non-metallic abrasive scouring pads such as Scotch Brite. WD-40 is an excellent and practical cleaner and polisher.
Never clean stainless steel with steel wool or abrasive cleaners. Do not use steel wool, sandpaper, mineral acids, bleaches, abrasive cleaners, or chlorine cleansers.
Rinse stainless steel frequently with fresh water to wash away accumulated chemicals like chlorine and wipe dry with clean cloth.
Non metallic abrasive scouring pads such as Scotch Brite can be used in most cases and WD-40 is an excellent option to use to remove stains and will also polish the stainless steel.
Wet a Scotch Brite pad (non-metal) with fresh water and apply non-abrasive cleaner. Using gentle pressure, rub stained areas in the same direction of the existing polished grain until the stains are removed.
Rinse with clean water and thoroughly dry stainless steel. A soft paste wax, such as an automotive wax, can prevent corrosive elements from adhering to surface and enhance the appearance of the shower.