Store Info


Shipping

We ship free in the continental US except for HI and AK.  There is an additional fee which will be added at time of purchase for orders in HI & AK. Unfortunately at this time we do not ship internationally.

Most items ship within 2-3 weeks from order date. Certain items ship 4-5 weeks are noted on the product page. 

Payments/Refund

We accept major credit cards and debit cards.

Refunds are issued with a copy of the original receipt and after product inspection on return.

You will receive a refund for the purchase price of your returned item minus shipping costs via your original payment method. 

Returns

We want you to be happy with your purchase and will be happy to assist you.  Purchases may be returned within 30 days of purchase.  Please provide your order number and we will handle the details.  Refunds and store credits are issued to the account of the original customer only.  Refunds once approved will take 7-14 business days to process.  Shipping costs for all orders are non-refundable. 

 How to return your purchase:

  1. Contact info@alohaopc.com stating your name, order number, and your reason for returning before you ship your package.
  2. If an item is damaged or incorrect, a pre-paid return label will be issued for your convenience.  In other situations the return costs are the responsibility of the customer. 
  3. Returns must come back to us undamaged and in salable condition with original packaging to be eligible for a full refund.  Please use sufficient packaging to protect product.   

Call the Aloha Outdoor Product Comany at (860) 759-3575 from 9:00am-5pm EST, M-F with additional questions or concerns.